Effective Date: 10/27/2025
Practice: Metamorphosis Psychotherapy
Provider: Dr. Jennifer Betancur, PhD, LCSW, CST

1. Purpose of This Policy

This Privacy Policy explains how Metamorphosis Psychotherapy collects, uses, and protects your personal information when you visit this website or communicate electronically with the practice. It applies to website visitors, potential clients, and current clients using online contact forms, email, or telehealth services.

2. Information We Collect

When you use this website, you may choose to share certain information, including:

• Personal identifiers: name, email address, and phone number (when completing a contact form or requesting an appointment)
• Health information: details you voluntarily share about your mental health needs or reasons for seeking therapy
• Technical information: browser type, device data, and general website usage (collected automatically through cookies or analytics tools such as Google Analytics)

No payment information is collected through this website. Payment for services occurs only through secure third-party systems in compliance with HIPAA and PCI standards.

3. How We Use Your Information

Information you share is used solely for:

• Responding to inquiries or scheduling appointments
• Providing requested information about services
• Improving the website experience and ensuring accessibility
• Maintaining legal and ethical compliance with professional regulations

Your personal information will never be sold, rented, or shared with marketing companies.

4. Confidentiality and HIPAA Compliance

Metamorphosis Psychotherapy complies fully with the Health Insurance Portability and Accountability Act (HIPAA).
All health-related information shared during therapy sessions or through the client portal is protected by federal confidentiality laws. Electronic communications (email, telehealth platforms, and billing systems) are encrypted and stored securely.

Please note that communicating via regular email or text message may carry some risk to confidentiality. Sensitive clinical information should be discussed only through secure or approved channels.

5. Cookies and Analytics

This website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behavior and improve performance. These tools collect anonymized data such as page visits, time on site, and general geographic location. You can disable cookies in your browser settings at any time.

6. Telehealth Privacy

If you engage in therapy through a telehealth platform, your sessions are conducted via a secure, HIPAA-compliant video system. No recordings are made or stored without your written consent.

7. Data Storage and Retention

Personal and clinical information is stored in secure, password-protected systems.
Records are retained according to Florida state law and professional regulations, typically for seven years after treatment ends, unless otherwise required by law.

8. Your Rights

You have the right to:

• Request a copy of your records
• Ask for corrections to your health information
• Request restrictions on how your information is used or shared
• Withdraw consent for communications at any time

Requests can be made in writing to:
Dr. Jennifer Betancur, LCSW
Email: jbetancurlcsw@gmail.com

Phone: (813) 955-1481

9. Third-Party Links

This website may include links to external websites or resources for educational purposes. Metamorphosis Psychotherapy is not responsible for the content, privacy, or security practices of those third-party sites.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in practice procedures or legal requirements. The updated version will always be available on this website with a revised effective date.

11. Contact

For any questions about this policy or concerns about your privacy, please contact:
Metamorphosis Psychotherapy
Dr. Jennifer Betancur, PhD, LCSW, CST
Phone: (813) 955-1481
Email: jbetancurlcsw@gmail.com
Website: https://www.metamorphosispsychtherapy.com